Current Vacancies

RECEPTIONIST (Part-Time) – 1 year fixed term contract

We are looking for a cheerful, efficient and enthusiastic individual to work within our busy reception team.

Reception is the hub of the practice for both patients and clinicians, so the ability to multi-task, remain calm under pressure and think on your feet is essential. No experience is necessary but previous use of Vision and working in a GP surgery would be an advantage.

Duties will include:

  • Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Dealing with administrative queries and requests from patients/clinicians
  • Arranging appointments via our clinical software
  • Giving test results/messages to patients
  • Dealing with Prescription requests
  • Processing patient registrations and processing requests from our Online Services
  • Ensuring patient details are up to date 

Essential Requirements:

  • Good attention to detail and ability to adapt to all situations with ease
  • Confident with IT
  • Team player
  • Work independently and ability use own initiative
  • Excellent customer service and patient focused

Salary dependent on experience.

Please send your application to Jane Burnett, Reception Manager, at gram.banchoryadministrator@nhs.scot and include an up to date copy of your CV.

Closing date for applications is Friday December 4th 2020

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