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Online Services

Online Appointments and Repeat Prescriptions

We now have a new online service called Vision Online Services. This service will allow you to book and cancel GP appointments at our Banchory surgery and order repeat prescriptions via the internet.

For patient confidentiality and security reasons you must first resigter your interest in the service with us in one of the following ways :

1. Pick up a registration from from the surgery.

2. Download the registration form here and return it in person to the surgery.


Once we have accepted your registration request we will email you the information you require to complete the registration process online and create your patient account. This information will comprise :

  • Our registration website address
  • Our practice ID
  • Your patient ID
  • Your registration token
  • Registration instructions  

Once you have registered you will be able to book, view and cancel GP appointments online, or order repeat prescriptions from any computer by going to the Appointments page or Prescriptions page on our website.

If you encounter any problems using Vision Online please go to the online help screen in the first instance. It is found at the top right of each page on the Vision Online website or can be accessed here

Please note that each family member requires an individual online login and password and hence a separate registration.

NHS ScotlandThis site is brought to you by My Surgery Website